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Terms of Service

Terms of Service

Last updated: April 20, 2026.

These terms govern your use of coralielu.com and any products or services purchased through it. By using our website or placing an order, you agree to these terms.

1. Your account

If you create an account, you're responsible for keeping your login details secure. Let us know immediately if you suspect unauthorized use.

2. Orders & pricing

All prices shown are in your local currency, taxes exclusive where applicable. We reserve the right to correct pricing errors — if an item is listed at an obviously wrong price, we may cancel and refund before shipping.

Orders are accepted when we send a shipping confirmation, not at checkout.

3. Returns & refunds

See Shipping & Returns. In short: 30-day return window, refunds processed within 3 business days of items arriving at our hub.

4. Intellectual property

All content on coralielu.com — designs, photography, text, logos — is our property or licensed to us. You may not reproduce or redistribute without written permission. Ambassadors are licensed to use product imagery for their posts under our brand guidelines.

5. Limitations of liability

We're liable for what we do wrong — defective products, billing errors, undelivered orders. We're not liable for consequential damages, loss of profits, or damages exceeding the order value.

6. Governing law

These terms are governed by the laws of the jurisdiction in which Coralie Lu is incorporated. Disputes will be resolved through good-faith negotiation first, mediation if needed, and courts as a last resort.

7. Changes

We may update these terms. Material changes will be communicated via email to registered users.

8. Contact

hello@coralielu.com